Shipping + Returns
After placing any online order, a confirmation will be sent to your email.
Ordered items will need to be checked for stock availability and payment verification from the time your order is placed. Weekends, holidays, sale and peak business periods may have longer than usual processing times. Orders are shipped Monday through Friday from 10am to 5pm. Orders placed outside these hours will be processed the following business day.
Shipments are delivered through Canada Post. Once your order has been shipped, a tracking number will be emailed to you.
We only ship within Canada and the US.
Free Shipping on all orders over $100 within Canada and USA.
$15 Flat Rate Shipping on all orders under $200 within Canada and USA.
We are not able to split an order into multiple shipping destinations.
All online purchases are subject to Canadian sales taxes, calculated based on the province or territory the items are shipped to.
For orders shipped outside of Canada, you should consult the customs legislations of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any.
Please contact us at firstname.lastname@example.org if you need to exchange or return item(s) from your order.
All Sale items are Final Sale and cannot be returned.
Online orders are eligible for return or exchange 7 days from the order’s delivery date with the exception of Final Sale Items. We do not provide return labels, the customer is responsible for return postage.
All items post marked to manhattan casuals within 7 days of the order’s delivery date will be refunded to your credit card promptly upon receipt of the return.
There will be no returns or exchanges accepted after 7 days of the order's delivery date. The item(s) must be in original condition, not have been worn, altered or washed and be accompanied by original tags. Footwear must be accompanied by the original box in its original condition, without shipping labels.
If you are returning your item(s) by mail, please ensure all returned items are packed and sealed securely. We are not responsible for any delayed or lost return packages.
All returns should be sent to:
manhattan casuals Attention: Online Returns & Exchanges 124 - 21st Street East, Saskatoon, SK S7K0B6
If you are exchanging or returning your online item(s) to our retail store, you must present a copy of your receipt and all item(s) must be in original condition, not have been worn, altered or washed and be accompanied by original tags.